article-time-estimate-icon

3 minute read

Legal Task Management: What Is A Task?

Ab Saraswat

Ab Saraswat

In this article

    Legal professionals deal with complex matters, tight timelines, and constant collaboration. However, teams often run into delays because the most basic unit of work, the task, is unclear. Task management allows a method to manage that complexity.

    This article is part of a series focused on the foundations of legal task management. It takes a first-principles approach to task management. By defining a task and how it works in a legal context, we can build more effective, reliable systems for getting work done.

    Why This Matters

    Legal matters often involve dozens of stakeholders, competing priorities, and fast-moving developments. Even with skilled lawyers and robust plans, progress can stall if no one knows what will happen next. That’s where tasks come in.

    Tasks are the building blocks of legal work. Without clearly defined, trackable tasks, matters can slip through the cracks. Deadlines are missed. Handovers become messy. Accountability breaks down.

    A strong matter plan doesn’t start with documents or meetings. It begins with clear, actionable tasks. Define the work, assign it, and ensure it’s visible to everyone involved.

    Creating Effective Tasks

    A task is more than a to-do item. It’s a clear, actionable work that helps move a matter forward. Good tasks share a few key traits:

    AttributeDescription
    ActionableReady to be done without further breakdown
    Outcome-OrientedFocused on a clear result
    AssignableHas a clear owner
    ContextualMakes sense within the bigger workflow

    Too often, teams use vague shorthand that obscures what needs to be done. Compare the following examples:

    Not a TaskActual Task
    Follow upEmail client re: outstanding documents
    Review docsReview and annotate JV agreement
    ClosingFinalize signature pages for closing binder

    Each “actual task” above is clear, specific, and tied to an outcome. Anyone reading it knows what needs to happen, who should do it, and what success looks like.

    Breaking Down Work with First Principles

    First-principles thinking means breaking a problem down to its most basic elements and building up from there. Instead of relying on assumptions or existing processes, you focus on the problem’s fundamental truths.

    In legal work, this means identifying the client’s desired outcome. Once the goal is clear, you can work backward to define the projects and tasks required.

    The Jobs to Be Done (JBTD) framework supports this approach by focusing on the client’s goals. It shifts the focus from internal checklists to client outcomes, such as closing a deal, resolving a dispute, or meeting a regulatory requirement.

    Once you identify the job, you break it into stages. For example, if the job is to finalize a share purchase, the project might involve managing an M&A transaction. Tasks could include drafting the share purchase agreement, sending it for internal review, and incorporating feedback before sharing it with the counterparty.

    Another example is that if the job is to launch a new fund, the project might be regulatory compliance. Tasks would include preparing documentation, submitting filings, and coordinating with regulators.

    This method ensures that every task contributes directly to client value. It reduces unnecessary work and keeps the team focused on what matters most.

    The Problem with Vague Tasks

    Tasks that are too broad or unclear can cause significant problems in legal work. They:

    • Delay progress because no one knows how to begin
    • Lead to duplicated or missed efforts
    • Make collaboration harder
    • Limit transparency and make reporting unreliable

    Common examples of vague tasks:

    • “Prep docs”
    • “Client call”
    • “Wrap up matter”

    These phrases might feel useful in the moment, but they rarely stand up to scrutiny. What documents? What’s the call about? What does “wrap up” include?

    In Lupl, matters move faster when tasks are specific and easy to understand. Everyone knows what to do and when, without constant clarification, and because Lupl allows you to connect tasks and documents (with a direct integration with your DMS), it ensures full context is available.

    Good Task Hygiene

    Task hygiene refers to consistently writing and managing clear, structured tasks. It’s a small habit that leads to major gains in clarity and execution.

    Here’s a simple structure that works:

    ElementExample
    VerbReview, Send, Draft, Update
    ObjectDocument, Email, Agenda
    ContextWhy or when it’s needed
    OwnerA specific person
    DeadlineA clear time frame

    Tasks should be as short as possible but still complete. Avoid shorthand or acronyms that might confuse others. The goal is to make the task readable and actionable by anyone on the team.

    This becomes even more important in cross-border or cross-functional matters. A well-written task is easier to delegate, review, or hand over.

    Clarity Drives Progress

    Legal work is complex, but managing it doesn’t have to be. When you get the smallest unit of work, the task, right, everything else becomes easier.

    Lupl helps legal teams define, assign, and track tasks in context. The platform is built around the idea that good work needs good structure, and clear tasks lead to better outcomes.

    Start by reviewing your current matters. Are the tasks clear? Do they move work forward? If not, simplify and clarify. It’s a small shift that makes a big difference.

    In this article

      More legal tech insights we think you'll love

      Legal matter dashboards for partners: clarity across matters and teams

      Partners manage growing volume and complexity. Lupl gives live matter...

      The cost of over-dependence on AI

      AI saves us time, boosts productivity, and lets us do...

      # Lupl Workstream Design Principles: A Practical Guide to Legal Project Management for Lawyers Legal project management works when your setup is simple, ownership is clear, and statuses are unambiguous. This guide shows how to turn existing processes and checklists into a lean, reliable Workstream. Lupl is the legal project management platform for law firms, making it easy and intuitive to apply these principles. It also supports moving your work from Excel, Word tables, or if you are transitioning from Microsoft Planner, Smartsheet, or Monday. You will learn what belongs in a Workstream, a Task, or a Step, and which columns to use. If you want practical project management for lawyers, start here. **Excerpt:** Legal project management works when ownership, dates, and statuses are clear. This guide shows lawyers how to turn checklists into Lupl Workstreams with the right columns, Tasks, and Steps. Use it to standardize project management for lawyers, reduce follow ups, and move matters to done. --- ## How to organize your work with Workstreams, Tasks, and Steps Workstreams, Tasks, and Steps are three different types of objects in Lupl. They form a simple hierarchy. Workstreams contain Tasks. Tasks may contain optional Steps. This hierarchy aligns with standard project management. In project management, you break work into projects, deliverables, and subtasks. Lupl adapts this for lawyers by using Workstreams, Tasks, and Steps. This makes it easier to map legal processes to a structure that teams can track and manage. * **Workstream.** Use when you have many similar or related items to track over time. Think of the Workstream as the table. * Examples: closing checklist, court deadlines, pretrial preparation, regulatory obligations, due diligence, local counsel management. * **Task.** A high level unit of legal work. A key deliverable with an owner and a due date. Tasks are the rows. * Examples: File motion. Prepare Shareholder Agreement. Submit Q3 report. * **Step.** An optional short checklist inside a single Task. Steps roll up to the parent Task. * Examples: Draft. QC. Partner review. E file. Serve. ### Quick test * If it can be overdue by itself, make it a Task. * If it only helps complete a Task, make it a Step. * If you need different columns or owners, create a separate Workstream. --- ## Do you need to track everything in Lupl Not every detail needs to be tracked in a project management system. The principle is to capture what drives accountability and progress. In Lupl, that means focusing on deliverables, not every micro action. * Use the level of detail you would bring to a weekly team meeting agenda. * Position Tasks as key deliverables. Treat Steps as optional micro tasks to show progress. * Example: You need client instructions. Do not add a Task for "Email client to request a call." Just make the call. If the client approves a key deliverable on the call, mark that item Approved in Lupl so the team has visibility. --- ## Start with the Core 5 columns Columns are the backbone of a Workstream. They define what information is tracked for each Task. In project management terms, these are your core metadata fields. They keep everyone aligned without overcomplicating the table. Keep the table narrow. You can add later. These five work across most legal project management use cases. 1. **Title.** Start with a verb. Example: File answer to complaint. 2. **Status.** Five to seven clear choices. Example: Not started, In progress, For review, For approval, Done. 3. **Assignee.** One named owner per row. If you add multiple assignees for collaboration, still name a primary owner. 4. **Due date.** One date per row. 5. **Type or Category.** Show different kinds of work in one table. Example: Filing, Discovery, Signature, Approval. **Priority.** Add only if you actively triage by priority each week. If added, keep it simple: High, Medium, Low. --- ## Add up to three Helper columns Lupl includes a set of pre made columns you can use out of the box. These allow you to customize Workstreams around different phases or stages of a matter. They also let you map how you already track transactional work, litigation, or other processes. Helper columns are optional fields that add context. In task management, these are similar to tags or attributes you use to sort and filter work. The key is to only add what you will update and use. Pick only what you will use. Stop when you reach three. * Party or Counterparty * Jurisdiction or Court * Phase * Approver * Approval, status or yes or no * Signature status * Risk, RAG * Amount or Number * External ID or Client ID * Document or Link * Docket number * Client entity **Guidance** * For Task Workstreams, prefer Approver, Approval, Risk. The rest are more common in Custom Workstreams. * Aim for eight columns or fewer in your main table. Put detail in the Task description, attachments, or Steps. --- ## Simple rules that keep your table clean Consistency is critical in project management. A cluttered or inconsistent table slows teams down. These rules ensure your Workstream remains usable and clear. * Only add a column people will update during the matter. If it never changes, set a default at the Workstream level or set a default value in the column. * Only add a column you will sort or filter on. If you will not use it to find or group work, leave it out. * If a value changes inside one Task, use Steps. Steps show progress without widening the table. * Keep columns short and structured. Use Description for brief context or instructions. Use Task comments for discussion and decisions. Link to work product in your DMS as the source of truth. * One accountable owner per Task and one due date. You can add collaborators, but always name a primary owner who moves the Task. If different people or dates apply to different parts, split into separate Tasks or capture the handoff as Steps. * Add automations after you lock the design. Finalize columns and status definitions first. Then add simple reminders and escalations that read those fields. --- ## Status hygiene that everyone understands Status is the single most important column in project management. It tells the team where the work stands. Too many options cause confusion. Too few cause misalignment. In Lupl, keep it simple and consistent. * Five to seven statuses are enough. * Use one review gate, For review or For approval. Use both only if your process needs two gates. * One terminal status, Done. This is the end state of the Task. Use Archived only if you report on it or need it for retention workflows. --- ## When to split into multiple Workstreams In project management, it is best practice to separate workstreams when workflows, owners, or audiences diverge. Lupl makes this easy by letting you create multiple Workstreams for one matter. Create a new Workstream if any of the following are true. * You need a different set of columns for a chunk of work. * Ownership or cadence is different, for example daily docketing vs monthly reporting. * The audience or confidentiality needs are different. **Signal** * If half your rows leave several columns blank, you are mixing processes. Split the table. --- ## Decision tree, three quick questions Use this quick framework to decide where an item belongs. This is the same principle used in task management software, adapted for legal workflows. 1. Is this a list of similar items over time, or a discrete phase of the matter * Yes. Create a Workstream. 2. Can it be overdue by itself, and does it need an owner * Yes. Create a Task. 3. Is it a step to finish a Task and not tracked on its own * Yes. Create a Step. --- ## Common mistakes to avoid Many project management failures come from overdesigning or misusing the structure. Avoid these mistakes to keep your Workstreams lean and effective. * Wide tables with many optional columns. Keep it to eight or fewer. * Two columns for the same idea, for example Status and Phase that overlap. Merge or define clearly. * More than one approval gate when one would do. It slows work and confuses owners. * Mixing unrelated processes in one table, for example signatures and invoice approvals. --- ## Build your first Workstream Building a Workstream is like setting up a project board. Keep it light, pilot it, then refine. Lupl is designed to let you do this quickly without heavy admin work. 1. Write the Workstream purpose in one sentence. 2. Add the Core 5 columns. 3. Add at most three Helpers you will use. 4. Define clear Status meanings in plain words. 5. Set defaults for any value that repeats on most rows, for example Jurisdiction. 6. Add two light automations, a due soon reminder and an overdue nudge. 7. Pilot for one week and adjust. --- ## Where this fits in legal project management Use these principles to standardize project management for lawyers across matters. Keep structures consistent. Reuse column sets and status definitions. Your team will find work faster, reduce follow ups, and close loops on time. --- ### On page SEO helpers * Suggested title tag. Lupl Workstream Design Principles, Practical Legal Project Management for Lawyers * Suggested meta description. Learn how to design lean Lupl Workstreams for legal project management. Get clear rules for Tasks, Steps, statuses, and columns to run matters with confidence. * Suggested URL slug. legal-project-management-for-lawyers-workstream-design

      Lupl Workstream Design Principles: A Practical Guide to Legal Project Management for Lawyers

      Learn why large‑firm lawyers are ditching Excel checklists for dynamic,...